Juridical Analysis of Legal Protection Against E-Commerce Fraud in Indonesia

Ninda Lutfiani; Maulana Arif Komara; Sheila Aulia  Anjani; Solahudin Solahudin; Noah Rangi; Alexander Chou  Kiboy

doi:10.34306/yr3rer39

Authors

Ninda Lutfiani Universitas Raharja, Indonesia Author https://orcid.org/0000-0001-7019-0020
Maulana Arif Komara Universitas Raharja, Indonesia Author https://orcid.org/0009-0005-8906-3132
Sheila Aulia Anjani Universitas Raharja, Indonesia Author https://orcid.org/0009-0007-9121-1151
Solahudin Solahudin Universitas Raharja, Indonesia Author https://orcid.org/0009-0002-0801-5410
Noah Rangi Pandawan Incorporation, New Zealand Author https://orcid.org/0009-0004-6616-956X
Alexander Chou Kiboy Ijiis Incorporation, Singapore Author https://orcid.org/0009-0009-3858-1852

DOI:

https://doi.org/10.34306/yr3rer39

Keywords:

E-Commerce Fraud, Protection, Transactions, Legal, Digital

Abstract

The rapid growth of e-commerce in Indonesia has enhanced the convenience and efficiency of digital transactions while simultaneously increasing the risk of fraud, thereby threatening consumer protection and trust in online commerce. This study aims to analyze the legal regulation of e-commerce fraud and eval- uate the effectiveness of consumer protection mechanisms in Indonesia. The research employs a normative juridical method using statutory, conceptual, and case-based approaches through the analysis of laws and regulations, judicial decisions, legal doctrines, and relevant literature. The findings indicate that e-commerce fraud commonly occurs through fictitious sales, misleading prod- uct information, identity misuse, phishing attacks, and the unauthorized use of personal data. Although Indonesia has established a legal framework through the Indonesian Criminal Code (KUHP), the Law on Electronic Information and Transactions (ITE Law), consumer protection regulations, and digital gover- nance policies, law enforcement continues to face challenges related to digital evidence, cybersecurity risks, cross-border transactions, and limited digital lit- eracy. The study also highlights the importance of platform accountability, digital identity verification, and technology-based fraud prevention mechanisms in strengthening consumer protection. This study concludes that the effective prevention of e-commerce fraud requires not only robust legal enforcement but also stronger digital governance, enhanced institutional coordination, effective cybersecurity measures, and greater public awareness to support a secure and sustainable digital commerce ecosystem in Indonesia.

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Author Biographies

Ninda Lutfiani, Universitas Raharja, Indonesia

Faculty of Science and Technology
Maulana Arif Komara , Universitas Raharja, Indonesia

Faculty of Economics and Business
Sheila Aulia Anjani, Universitas Raharja, Indonesia

Faculty of Economics and Business
Solahudin Solahudin, Universitas Raharja, Indonesia

Faculty of Economics and Business
Noah Rangi, Pandawan Incorporation, New Zealand

Department of Economics and Business
Alexander Chou Kiboy, Ijiis Incorporation, Singapore

Department of Law and Technology

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